{"id":126608,"date":"2026-03-18T05:36:06","date_gmt":"2026-03-18T08:36:06","guid":{"rendered":"https:\/\/tech.einnews.com\/article\/900179830"},"modified":"2026-03-18T05:36:06","modified_gmt":"2026-03-18T08:36:06","slug":"empowering-law-firm-leaders-podcast-the-good-the-bad-and-the-ugly-of-legal-tech-for-sme-law-firms","status":"publish","type":"post","link":"https:\/\/new7.shop\/zerocostfreehost\/index.php\/2026\/03\/18\/empowering-law-firm-leaders-podcast-the-good-the-bad-and-the-ugly-of-legal-tech-for-sme-law-firms\/","title":{"rendered":"Empowering Law Firm Leaders Podcast: The good, the bad, and the ugly of legal tech for SME law firms"},"content":{"rendered":"<p><img data-opt-id=758893364  fetchpriority=\"high\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1&w=1600&resize=1600&ssl=1 1600w\" class=\"alignright size-full wp-image-108976\" fifu-data-src=\"https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i0.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-200-1.jpg?ssl=1\" alt=\"Osprey Approach\" width=\"200\" height=\"200\"><a href=\"https:\/\/ospreyapproach.com\/blog\/the-good-the-bad-and-the-ugly-of-legal-tech-practical-lessons-for-sme-law-firms\/?utm_source=legalfutures&amp;utm_medium=PR&amp;utm_campaign=ELFL+Episode+29+Shona+Kaye+The+Good+The+Bad+and+The+Ugly\" target=\"_blank\" rel=\"noopener\">Episode 29<\/a> of&nbsp;<a href=\"https:\/\/www.legalfutures.co.uk\/services-directory\/osprey-approach\" target=\"_blank\" rel=\"noopener\">Osprey Approach<\/a>\u2019s <a href=\"https:\/\/ospreyapproach.com\/empowering-law-firm-leaders\/?utm_source=legalfutures&amp;utm_medium=PR&amp;utm_campaign=ELFL+Episode+29+Shona+Kaye+The+Good+The+Bad+and+The+Ugly\" target=\"_blank\" rel=\"noopener\">Empowering Law Firm Leaders podcast<\/a> is now available to watch and listen to on YouTube, Spotify, and Amazon Music. For the latest episode, Amy Bruce, <a href=\"https:\/\/ospreyapproach.com\/?utm_source=legalfutures&amp;utm_medium=PR&amp;utm_campaign=ELFL+Episode+29+Shona+Kaye+The+Good+The+Bad+and+The+Ugly\" target=\"_blank\" rel=\"noopener\">Osprey Approach<\/a>\u2019s marketing director, was joined by Shona Kaye, legal technology consultant and co-founder of Lanterna, to share practical, first hand advice on why legal tech projects falter, how to plan for success, and how SME law firms can adapt when things don\u2019t go to plan.<\/p>\n<p><img data-opt-id=758893364  fetchpriority=\"high\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" fifu-lazy=\"1\" fifu-data-sizes=\"auto\" fifu-data-srcset=\"https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1&w=75&resize=75&ssl=1 75w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1&w=100&resize=100&ssl=1 100w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1&w=150&resize=150&ssl=1 150w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1&w=240&resize=240&ssl=1 240w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1&w=320&resize=320&ssl=1 320w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1&w=500&resize=500&ssl=1 500w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1&w=640&resize=640&ssl=1 640w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1&w=800&resize=800&ssl=1 800w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1&w=1024&resize=1024&ssl=1 1024w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1&w=1280&resize=1280&ssl=1 1280w, https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1&w=1600&resize=1600&ssl=1 1600w\" class=\"aligncenter size-full wp-image-150801\" fifu-data-src=\"https:\/\/mlmjbqro95r8.i.optimole.com\/cb:bOxR.6a5\/w:auto\/h:auto\/q:mauto\/f:best\/https:\/\/i2.wp.com\/www.legalfutures.co.uk\/wp-content\/uploads\/Osprey-Approach-ELFL_ep-29-image.png?ssl=1\" alt width=\"1281\" height=\"721\"><\/p>\n<p>Drawing on her experience of supporting firms with technology selection and implementation, Shona explains how practices can eliminate risk from projects and realise ROI through structured planning, user engagement, and incremental delivery. She emphasises that transformation begins long before implementation, with clarity on identity, objectives, and organisational readiness.<\/p>\n<p>This latest episode includes:<\/p>\n<ul>\n<li>What a 5th century general can teach us about 21st century legal tech<\/li>\n<li>Why projects \u201cfail\u201d (and why many never get off the ground)<\/li>\n<li>How SMEs can pivot when pressure mounts<\/li>\n<li>Planning before you build: ROI, roadmaps, and readiness<\/li>\n<li>Habits of innovative, successful firms<\/li>\n<li>Choosing the right supplier \u2013 and the questions to ask<\/li>\n<\/ul>\n<p>Shona urges firms to engage people early: \u201cUnderstand the journey your users are going on\u2026 what will make their jobs better.\u201d Referencing&nbsp;<em>Sun Tzu\u2019s Art of War Playbook<\/em>, she highlights the importance of preparation: \u201cWe are on a mission when we\u2019re undertaking these projects, and there are so many things that we need to be aware of to get them right\u2026 doing the groundwork and having the preparation.\u201d<\/p>\n<p>For SME law firms under pressure, Shona believes that realism is key. \u201cIt\u2019s not just the cost of the tech\u2026 it\u2019s the cost of all the resource that comes with it\u2026 build in a little bit of contingency.\u201d When challenges arise, she advises clarity and focus: \u201cGet really laser focused on\u2026 what are these areas [of challenge]? Do we need to be technically focused? Do we need to be people focused?\u201d<\/p>\n<p>For more insights, watch the full interview with Shona Kaye now to discover more advice and practical guidance on successfully implementing legal tech into your firm. Shona also shares exclusive insights on supplier selection and how firms can build confidence and momentum through incremental wins.<\/p>\n<p>Future episodes of the&nbsp;Empowering Law Firm Leaders&nbsp;podcast will feature industry experts including Nusrat Siddique, associate solicitor at Birketts, Abby Winkworth, Founder of Ambire Advisory and Chair of the leadership and management section of The Law Society, and Graham Archbold, author of The Client Feedback Playbook.<\/p>\n<p><strong><a href=\"https:\/\/blockads.fivefilters.org\"> <\/a><\/strong> <a href=\"https:\/\/blockads.fivefilters.org\/acceptable.html\"> <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8230; of supporting firms with <span class=\"match\">technology<\/span> selection and implementation, Shona &#8230; about 21st century legal <span class=\"match\">tech<\/span> Why projects \u00e2\u0080\u009cfail\u00e2\u0080\u009d (and &#8230; not just the cost of the <span class=\"match\">tech<\/span>\u00e2\u0080\u00a6 it\u00e2\u0080\u0099s the cost of &#8230; on successfully implementing legal <span class=\"match\">tech<\/span> into your firm. Shona &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-126608","post","type-post","status-publish","format-standard","hentry","category-news","wpcat-1-id"],"_links":{"self":[{"href":"https:\/\/new7.shop\/zerocostfreehost\/index.php\/wp-json\/wp\/v2\/posts\/126608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new7.shop\/zerocostfreehost\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new7.shop\/zerocostfreehost\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new7.shop\/zerocostfreehost\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new7.shop\/zerocostfreehost\/index.php\/wp-json\/wp\/v2\/comments?post=126608"}],"version-history":[{"count":0,"href":"https:\/\/new7.shop\/zerocostfreehost\/index.php\/wp-json\/wp\/v2\/posts\/126608\/revisions"}],"wp:attachment":[{"href":"https:\/\/new7.shop\/zerocostfreehost\/index.php\/wp-json\/wp\/v2\/media?parent=126608"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new7.shop\/zerocostfreehost\/index.php\/wp-json\/wp\/v2\/categories?post=126608"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new7.shop\/zerocostfreehost\/index.php\/wp-json\/wp\/v2\/tags?post=126608"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}