This is scheduled for the council’s People Scrutiny Committee meeting on Tuesday, March 31, 2026, at 10am.
The meeting will focus on the positive progress of the council’s effort to enhance social care through assistive technology.
Key issues centred around the service being more reactive than preventative, limited knowledge, and lack of integration into social care assessments.
The transformation plan aims to integrate assistive technology into social care, prevent falls, and support dementia and reablement cases.
Accessibility is being enhanced with online referral forms, a digital diagnosis tool, and improved webpages.
Despite significant progress, there are areas needing further development.
Current efforts include regular marketing to increase referrals, restructuring to support complex tech requirements, and short-term arrangements for maintenance assistance.
However, the rise in referrals and maintenance activities demands a continued robust staffing structure.
The transition from analogue to digital lifeline units is almost complete, with chip and pin payment options being introduced soon.
The committee will also discuss its work forward plan as well as the council and cabinet work forward plan.
