Perspective: The Real Challenge Is Not Learning Technology, It Is Learning To Work With It

Technology has quietly moved from the margins of organisational life to its very centre. It no longer sits behind the scenes as a support function. It now determines how organisations operate, how value is created and how people build sustainable careers.

What is striking is not the speed of this shift, but how unprepared many of our systems remain to support it. Across sectors such as finance, healthcare, logistics, media and the charity space, digital capability has become a baseline requirement. Yet the pathways that enable people to transition into technology-enabled roles are still fragmented and often misaligned with how work actually happens.

In public discourse, reskilling is frequently framed as an individual responsibility. Learn a new skill. Earn a certificate. Adapt or fall behind. In reality, career transitions into technology are far more complex. Through my work across consulting and education, I have seen that most professionals do not struggle with motivation or intelligence. They struggle with context.

They learn tools in isolation, without exposure to how those tools are used inside organisations to solve problems, manage risk or deliver outcomes. When they enter the labour market, they encounter a disconnect. Employers seek individuals who can operate within systems, teams and delivery constraints, while candidates present theoretical competence without practical grounding.

This tension explains why digital skills shortages persist alongside underemployment. It is not a question of supply alone, but of relevance. The market increasingly values applied understanding over abstract knowledge.

Over the past decade, this reality has shaped how I think about workforce transformation. Effective technology transitions require learning environments that mirror real delivery conditions. Project-based exposure, live problem-solving and enterprise-aligned capability building are not enhancements. They are fundamental.

This thinking informed the development of DiiT Training UK Consulting, which I founded in 2016. The organisation initially focused on structured pathways across cybersecurity, cloud, data and project delivery. Over time, it became clear that the strongest outcomes emerged when learning was closely integrated with organisational exposure.

That insight led to the introduction of the Tech Practical Internship platform in 2025. The objective was not simply to place individuals in roles, but to enable them to understand how technology operates within decision-making, governance and delivery frameworks. This reflects a wider shift in the market toward experiential learning as a determinant of readiness and performance.

The implications extend well beyond individual career mobility. When technology transitions are supported effectively, they contribute to economic resilience. Organisations gain the capacity to adapt to automation and artificial intelligence. Sectors such as charities and public institutions improve efficiency and service delivery. Individuals gain confidence and agency within a changing labour market.

Founder-led enterprises and independent experts are increasingly important in this landscape. Their proximity to delivery allows them to experiment, respond to skills gaps and align capability building with real market demand. I see this through enterprise transformation work delivered across public, private and charitable organisations, where applied digital capability is now central to operational success.

The debate about whether technology will reshape work is no longer relevant. That transformation is already underway. The more pressing question is whether we are designing systems that enable people to participate meaningfully in it.

Future-proofing careers will depend less on accumulating credentials and more on developing the ability to operate within real environments. For employers, educators and policymakers, the challenge is to move beyond education as an endpoint and towards capability as a continuous process.

The future of work will favour those who understand not just technology itself, but the conditions under which it creates value.

Founder Profile and Industry Leadership

Ese Elakama is the Founder and Chief Executive Officer of DiiT Training UK Consulting and PML UK. Her work spans technology education, enterprise consulting and strategic outdoor advertising, with a focus on applied digital capability and organisational transformation.

In 2025, she was nominated for multiple industry awards, including Entrepreneur of the Year at the Black Technology Awards UK, marking the second consecutive year she has been recognised for her leadership and contribution to the technology ecosystem.

Ese remains active in shaping industry through curated and impact-led industry events. Her upcoming engagements include DigiX Summit Tech Ascension, an exclusive black-tie event marking a new chapter for DiiT Training UK Consulting and PML UK.

She also operates as an independent IT expert, delivering technology strategy, systems transformation and enterprise delivery across the UK and international markets, including recent work with Dogs Trust, the UK’s largest animal welfare charity.

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